Feature
Bill every unit correctly. Collect with the statute on your side.
Assessments on any cycle with the right allocation basis, pre-authorised debit and ACH through your own merchant account, bank-feed matching for everyone else, and a collections ladder that follows the statutory sequence.
Board reality
Why this is hard for a volunteer board
Proration at a closing, a unit factor basis, a special assessment in instalments, an NSF, a lien deadline. Each is simple. Together they are where volunteer treasurers get hurt.
The mechanism
How the butler handles it
- Step 1
Billing follows your declaration
Billing runs from the allocation basis in your declaration. Closings prorate automatically and arrears transfer with the unit. - Step 2
Your corporation is the merchant
Owners pay by pre-authorised debit, ACH or card in the portal. Your corporation is the merchant of record, so its name is on the owner's statement and the money never passes through ours. Cheques and e-transfers match against the bank feed. - Step 3
The ladder runs on the statutory clock
Arrears move through reminder, formal notice, notice of lien, lien and legal referral, with the right form and delivery proof at each step.
Record output
What it produces
Owner statements and payment history, autopay enrolment with change notices, and payment plans with signed agreements.
The unit sub-ledger including a unit's share of corporate debt, closing statements, and ageing with concentration.
Collection actions with forms and proof, lien tracking with expiry and discharge, and legal cost recovery.
Hardship decisions, bankruptcy and estate handling, and mortgagee notices.
Rules pack
Ontario and Florida
Each jurisdiction is a rules pack, and the citation travels with the obligation.
Ontario lien timing under the Condominium Act, 1998 s.85 and Florida's application order under s.718.116(3) are parameters in the rules pack, not settings you have to know about.
Board questions
Questions boards ask
Do we have to switch to online payments?
No. Bank-feed matching is the baseline, and online payments are opt-in per corporation.
What happens on an NSF?
The payment reverses, the NSF fee from your rules applies, the ledger re-ages and the collections clock restarts. Nothing is hand-fixed.
Who sees an owner's ledger?
The owner, the treasurer and the bookkeeper. Every read by a non-owner is logged.
Set your corporation up this afternoon
Assessments on any cycle with the right allocation basis, pre-authorised debit and ACH through your own merchant account, bank-feed matching for everyone else, and a collections ladder that follows the statutory sequence.