Feature
Due process, every step, with the evidence attached.
A rule library mapped to your governing documents, violation intake with photos, the escalation ladder your jurisdiction requires, hearings, fines validated against your authority, compliance agreements, and chargebacks to the ledger.
Board reality
Why this is hard for a volunteer board
A fine the board had no authority to levy is the fastest route to a tribunal. A notice sent out of sequence is the second fastest.
The mechanism
How the butler handles it
- Step 1
Rules arrive in plain language
Rules are imported from your declaration and rules with plain-language explanations beside them. - Step 2
The ladder enforces the sequence
A report from a resident, an inspection or a camera becomes a case with evidence. Courtesy notice, formal notice, hearing, fine, chargeback and legal referral each carry their statutory due-process step and notice period. - Step 3
A fine is validated before it posts
Amounts are checked against the governing documents and the statute, and a compliance agreement can be generated and monitored instead.
Record output
What it produces
The rule library, cases with evidence metadata, notices with delivery proof, hearing records, fines and chargebacks.
Alteration and architectural review applications with contractor insurance checks, conditions, permits and sign-off, recorded permanently against the unit.
Nuisance and mediation tracking, and a legal matter register with tribunal deadlines.
Evidence packages assembled from the audit chain, insurance claims with the deductible chargeback determination, the policy register and a risk register.
Rules pack
Ontario and Florida
Each jurisdiction is a rules pack, and the citation travels with the obligation.
Each ladder step names the notice period and the evidence the next step needs, so a case cannot skip ahead of the sequence its jurisdiction requires.
Board questions
Questions boards ask
Can the board fine without a hearing?
Not where the statute requires one. The butler will not post the fine before the step is complete.
What about an owner who installed something on the balcony?
Open an architectural application retroactively or a violation case. Either way the unit's permanent record shows the outcome.
How do insurance claims work?
Incident, claim, adjuster, deductible, repair and recovery, with the deductible chargeback determination documented and, where it rests with the unit, posted.
Set your corporation up this afternoon
A rule library mapped to your governing documents, violation intake with photos, the escalation ladder your jurisdiction requires, hearings, fines validated against your authority, compliance agreements, and chargebacks to the ledger.