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Glossary

Mandate

The document in which an owner authorizes a pre-authorized debit or an ACH debit and names the corporation as payee. Without a current one, a pull is unauthorized.

Jurisdiction record

What it is called where you are

Ontario

A pre-authorized debit agreement.

Florida

An ACH authorization.

Product record

Where this shows up in Board Butler

Owner payments and collections

Every term, both jurisdictions

The glossary carries the whole vocabulary a condo or HOA board runs into, with the Ontario and Florida words side by side.